Construction Activity

Planning permission for the Canada Water Masterplan was granted in May 2020, and the construction programme for the entire site will take approximately 10 years. At times construction activity will impact the local community and we’re committed to keeping you updated and managing construction so that disruption in the local area is minimised.

Information on current and upcoming works, including Plots A1, A2 and K1, can be found in our latest newsletter. Please read down for more information on the construction programme and updates, as well as how to get in touch with us. 

Coming up: key information and what to expect

What to expect in the Surrey Quays shopping Centre car park area during September and October
We would like to apologise for any inconvenience caused during September and October in this area as site preparation works continue to take place before Mace and Wates, the contractors who will build Plots A1 and A2 in Surrey Quays Shopping Centre car park, complete their permanent hoarding and begin work.
Access to the former Dock Offices
Access to the former Dock Offices for tenants and visitors has now reopened from Surrey Quays Road.
Access from Surrey Quays Road into the Shopping Centre for pedestrians during September and October
During September, pedestrians will continue to use the footpath along the side of Deal Porters Way (opposite side to the dock). We are making good progress with the construction of the new footpath along the edge of Canada Dock and will begin reopening this from 6 October. Pedestrian barriers will be in place as works complete.
Please note that the footpath between the Deal Porters Way/Surrey Quays Road junction and the former Dock Offices is now closed until the construction of Plot A1 is complete. This means pedestrians are diverted to using the crossings on Surrey Quays Road to access the Shopping Centre via Deal Porters Way.
Access from Surrey Quays Road into the Shopping Centre for drivers during September and October

The temporary traffic management currently in place on Surrey Quays Road will be removed in the week of 20 September 2021. Line marking is expected to take place on Monday 20 September and on Tuesday 21 September, TfL will make timing updates to the permanent signals. The temporary traffic management will then be removed. Drivers continue to enter and exit Deal Porters Way as usual from Surrey Quays Road.   

During October, hoarding will be erected on Deal Porters Way (opposite side to Canada Dock). We are working through the plans for this at the moment to ensure safety for all. We will provide updates as we know more. 

Plots A1 and A2
Towards the end of September, contractor Wates will start the construction of Plot A1. This starts with excavation works, before piling works begin which are scheduled to start in October 2021. Mace (the contractor building Plot A2 will start their piling works in late September/early October 2021.  
This common construction process involves drilling into the earth to help create a stable structure to strengthen a building’s foundations. The piling work will generate some noise and vibration to the surrounding areas and will be carried out in accordance with the levels set by Southwark Council as standard across the borough.
More information on the piling works and the routing of construction traffic, will be included in our quarterly site wide-construction newsletter - this will be delivered locally towards the end of September 2021. 
Plot K1 (Roberts Close)
Updates on the site start date for this plot, including when permanent hoarding will be put in place, will be included in our end of September quarterly site wide-construction newsletter. At the moment, we expect this to happen in October, subject to approval from Southwark Council.
Rear of Printworks site by Quebec Way

Contractor Galldris is progressing well with work to build a basement for a new below-ground electrical substation for UKPN located at the rear of the Printworks site. Earthwork, ground clearance and pile mat construction works are underway and we are currently progressing with utility diversions. Work is also ongoing to prepare for piling works which will begin in early October and take place for 10-12 weeks.

The piling rig is due to arrive on site in early October late at night/in the early hours of the morning to minimise impact on the travelling public. Piling is a common construction process which involves drilling into the earth to help create a stable structure to strengthen a building’s foundations. The piling work will generate some noise and vibration to the surrounding areas and will be carried out in accordance with the levels set by Southwark Council as standard across the borough.

Environmental monitoring equipment is used to continually monitor noise, dust and vibration levels and ensure site activity is in accordance with the levels agreed with Southwark Council’s environmental team. These monitors have ‘trigger points’ which alert the site team if noise, dust or vibration comes close to exceeding the approved maximum levels. If a trigger point is reached, Galldris will stop work as soon as safely practicable depending on the activity. The construction team will then investigate the source and consider mitigations to reduce the levels.

The substation will meet the future electrical needs of the Masterplan, the wider local area, and reinforce electricity supply in other parts of the borough. There will be an increase in noise generated and construction traffic during this period of works. Traffic marshals will be in place to direct the flow of construction vehicles to reduce any impact on the travelling public. All heavy vehicles will access the site from Quebec Way (east) to avoid impacting Alfred Salter Primary School.

Current Canada Water Masterplan construction works

The below plan provides more information about each work site location.

In July 2021 we held Construction Liaison Forums for near neighbours of Plots A1, A2 and K1. Click the following links to watch the recordings:

Minimising disruption during the construction process

We’re committed to managing the impact of construction works so that disruption to the local area is minimised.

Before construction work begins, a Construction Management Plan for the work site is agreed with Southwark Council. The plan outlines how our construction works will take place as well as what mitigations will be put in place to minimise the impact on the local community during the works. This includes site operating hours, noise and vibration mitigation measures, and traffic measurement. To download the Masterplan Framework Construction Management Plan please click here.

We also require all our contractors to be signed up to the Considerate Constructors Scheme, which is a not for profit independent organisation founded to raise standards in the construction industry. All constructors signed up to the scheme must make every effort to ensure their site teams care about the appearance of the site, respect the local community, protect the environment, secure everyone’s safety, and value their workforce.

Throughout the construction process we will also ensure that the local community has access to the latest information on the key works taking place across the Masterplan through regular meetings and updates, so that you can easily get in touch with the team with any questions or to raise any issues relating to the construction works.

Dedicated Construction Neighbourhood Liaison Manager

British Land has appointed a dedicated Construction Neighbourhood Liaison Manager to honour our commitment to minimise disruption for local residents, businesses and people who work and visit the area.

The Construction Neighbourhood Liaison Manager is working with all contractors on site, ensuring that neighbours are kept regularly updated and will respond promptly to any issues or questions that arise. If you have any questions about these works or would like to speak with the Construction Neighbourhood Liaison Manager, please get in touch with us.

Keeping you updated

Following the easing of restrictions imposed as a result of the COVID-19 pandemic, we have now begun to offer face to face meetings with our site neighbours in person providing they feel comfortable to do so. We are constantly reviewing the possibility of holding larger group meetings in person, as appropriate, with the safety of the public in mind. In the meantime, we will continue to hold online meetings, where required.

We will also send regular updates as construction progresses via our e-newsletters, web updates, social media posts and site signage.

Neighbours living near locations where construction activity is taking place will receive regular newsletters and have regular opportunities to speak with the Construction Neighbourhood Liaison Manager and relevant contractor.

As part of our commitment to provide local employment opportunities during the construction period, there will be a number of roles from our contractors available to apply for. More information on the latest roles available and how to register your interest can be found on our Jobs and Training Opportunities page here.

Working hours


On Monday 27th, Tuesday 28th and potentially Wednesday 29th September, a mobile crane and piling rigs will arrive via the haul route that runs from Lower Road into the Plot A2 construction site at around 6am (this has been agreed with Southwark Council and the Police). We would like to apologise in advance for any inconvenience caused. 

We are very aware that due to the impact of the COVID-19 pandemic, more people are at home during the day when construction work generally takes place. Standard construction working hours as permitted by Southwark Council are:

  • Monday – Friday 8am-6pm
  • Saturday – 8am-2pm (no noisy works before 9am)

Our contractors are using every measure possible to reduce noise impact from their sites and continue to use noise monitoring equipment to continuously monitor noise levels to ensure they are at an acceptable level, as permitted by Southwark Council. When necessary, excessively noisy works take place on a 2 hour on/off basis to minimise disruption. This generally relates to demolition works. However, this does not mean that there are 2-hour periods of inactivity in between.

In the event that working hours change, or as and when overnight works are required, we will update this web page.

If you would like to speak with the Construction Neighbourhood Liaison Manager, please contact or call 0800 470 4593 (freephone).