Frequently Asked Questions

Please note that the information on this page is currently being updated.

Below you will find answers from British Land to the questions most commonly asked about the Canada Water Masterplan. The Developed Masterplan proposals can be viewed here. This page was launched in April 2016 and will continue to grow and evolve as the masterplan does. Please let us know if you have any suggestions or further questions by emailing

Project Background

Who is British Land?

We are a Real Estate Investment Trust (REIT); this means we are long term investors in the places which we operate. We actively manage, finance and develop high-quality environments throughout the UK that enhance the area and support local jobs and skills.

We have been involved in the Canada Water and Rotherhithe area for many years and support a number of local community organisations and charities, please click here for further information. We are committed to working closely with Southwark Council, local residents and other key stakeholders to deliver a new, major town centre at Canada Water.

Who are the project team?

The lead masterplanners are a Southwark based company, Allies and Morrison, alongside Landscape Architects, Townshend. There are a wide range of other consultants involved due to the size of the project, please click here for further details.

Why is the area being developed?

The area between Canada Water and Surrey Quays is a significant area of change with a number of other developments coming forward. It is identified in Southwark Council’s Area Action Plan as an important opportunity to contribute to the creation of a more successful and pedestrian friendly town centre. The Greater London Authority’s (GLA’s) London Plan also identifies the area a new ‘Opportunity Area’ these are the GLA’s principle areas for regeneration and growth.

What is the Canada Water Masterplan?

We are working with Southwark Council to bring forward a new urban centre for the area incorporating a wide range of uses including offices, retail, leisure, community and public spaces alongside new homes for a range of ages, incomes and life stages. The proposals will connect into the surrounding area and community, and create opportunities for employment, learning, business and enjoyment.

The Masterplan includes Surrey Quays Shopping Centre, the SE16 Printworks (formerly known as Harmsworth Quays), Surrey Quays Leisure Park (acquired in March 2015), Robert’s Close, the Dock Offices and Rotherhithe Police Station. Allies & Morrison are our masterplanners and have been developing our proposals informed at every stage by the input and feedback from the community consultation process.

What is the relationship between British Land and Southwark Council?

We are working in partnership with Southwark Council to deliver the Masterplan. We acquired the long leasehold of the Surrey Quays Shopping Centre site and the SE16 Printworks site and the freehold of the Surrey Quays Leisure Park site, the Dock Offices and the former Rotherhithe Police Station over several years. Southwark Council holds the freehold for the majority of the Surrey Quays Shopping Centre site, and the SE16 Printworks site.

These land ownerships change as part of us entering into a Master Development Agreement (MDA) with Southwark Council. This is an umbrella agreement which sets out the obligations and responsibilities of both parties to enable the delivery of the Masterplan. The MDA regularises the different landownerships held by us and Southwark Council by the Council granting a new 500 year lease to us for the whole site, with the Council remaining as freeholder. The Council has a 20% interest in the Masterplan site and an option to invest in individual development plots or to sell out its interest.

Separately, Southwark Council is the local planning authority so will decide the planning applications in due course.

Has British Land undertaken something similar before?

The Canada Water Masterplan will be one of the capital’s largest regeneration projects, which we are very excited to be taking forward. Whilst our approach to each project reflects the specifics of the area as well as the needs and aspirations of the community there, we do have experience of other long term, large scale regeneration projects. An example is our Broadgate City of London Campus. At Regent’s Place we’ve been working with the local community there for over 30 years, and recently looked back on what we’re achieved there over this time in our Regent’s Place at 30 report.

The Proposals

What are you proposing to build?

The Masterplan will create a new urban centre for Canada Water, including a range of offices and workspace, new retail, restaurants and homes alongside culture, leisure, and potential higher education uses set in a network of streets and open spaces including a new park.

Since spring 2014, we have hosted a range of exhibitions, topic discussions and consultation sessions on the Masterplan. The feedback from the events has helped shape the proposals and will continue to do so throughout the development of the plans. Please click here to view the draft masterplan.

Are you delivering a leisure centre as part of the proposals?

The Council has long been seeking to replace the ageing Seven Islands and it’s our ambition to deliver a new leisure centre for Canada Water as part of the masterplan. British Land’s preferred location for the new leisure centre is at plot A2, which was also the preferred location in the at the May 2017 consultation.  As the proposed new leisure centre will be a council run amenity, the decision on the brief and location of the new centre will be made by the Council. The Council’s website contains further information including FAQs on the proposed new centre.

Do the proposals include tall buildings?

The Masterplan will provide a range of building heights, including tall buildings. The Canada Water Masterplan is in an area that Southwark Council and the Greater London Authority (GLA) have designated as appropriate to deliver significant new employment, homes and retail, with leisure, education, community uses and quality public spaces. These are ambitious targets and means there is significant demand on the space within the Masterplan area from a Borough and London-wide level.

The Masterplan will deliver a number of new buildings over the site, with a target final completion date of 2033. The masterplan includes a range of building heights – from an average of 6 storeys across much of the town centre area to a number of landmark tall buildings (approx. 35 to 50 storeys) with further buildings proposed between these heights. This approach enables the policy aspirations to be met and will support a range of active ground floor uses, whilst enabling provision of open space. Tall buildings should always be of exception quality, and within the Masterplan the taller elements would act as landmarks and reflect the unique nature of Canada Water.

When will assessments on daylight / sunlight and wind be available?

Detailed technical reports on the impact of the Masterplan in terms of daylight, sunlight and wind have been submitted as part of the planning application, and will be available to view on Southwark Council’s planning register once the application has been validated by the council. We will continue to meet with neighbours of the site and residents with queries regarding the impact on their homes. If you would like to meet please get in touch.

Will there be any affordable housing provision?

Our planning submission includes a detailed planning application for the project’s first three buildings (A1, A2 and K1), which will include 270 new homes (of which 35% will be affordable, at a split of 70% at social rents and 30% at intermediate rent). As part of the Master Development Agreement between British Land and Southwark Council, the Council will have the first option to purchase the social rented homes and let them as council homes, at council rents, on council tenancies.

The Masterplan will continue to seek to maximise the provision of affordable housing, seeking to access grants where possible. Housing provision will continue to be provided in accordance with policy – this is constantly evolving at national, London and local level.

This approach taken aims to provide a wide range of tenures for different ages, incomes and life stages balance the aims of creating a mixed community, addressing local needs and ensuring each phase is viable and deliverable. A range of housing tenures have been shared and tested against income levels, and details will be agreed through the planning process.

How will local education provision be addressed?

The ambition is to strengthen the local education offer. British Land is working with stakeholders to ensure the Masterplan supports education facilities through several options:

• Primary Education: Southwark Council’s preference is to expand existing schools in the local area, not to build a new one. The planning application will look to offer financial support to Southwark Council to expand an existing school or provide a school on site if priorities or circumstances change.
• Secondary Education: The Masterplan includes provision of a new sixth form college on site. This space could accommodate an existing local sixth form allowing the lower school to expand, and putting education and links to employment at the heart of the Masterplan.
• Higher Education: There remains an aspiration for higher education within the Canada Water Masterplan and conversations are ongoing with different universities about being accommodated within the Canada Water Masterplan.

How will local health provision be addressed?

British Land is working with Southwark Council’s Public Health team and Clinical Commissioning Group (CCG) to ensure the health needs of the existing and future population are fully considered.

• The CCG has indicated that up to 2,000 sqm of floorspace for a potential health hub could be required to meet the wider strategic needs of the Canada Water area. The community floorspace within the Masterplan could include a new health centre.
• A flexible approach has been developed to ensure that the timing and delivery can fit the demand for healthcare and the future funding scenarios.
• Various locations within the Masterplan have been tested to ensure suitability to deliver the CCG’s requirements. This flexible approach allows for on-site provision in a number of locations or financial contributions to support the CCG’s strategic delivery plan. This is in line with the NHS’s evolving estates strategy.

However, the Masterplan’s approach is about much more than just potential health centre provision. We are working with Southwark Council Public Health, the CCG and others on what we can do to ensure the Masterplan plays a role in improving local health (both physical and mental), thus allowing more residents to access the benefits of the changes. The Masterplan aims to improve the health and wellbeing of those in and around it by building ‘active living’ into the plans (e.g. through safe and active walking routes), social interaction and access to nature.

Will British Land sell the sites once they have been developed?

We have worked in the Canada Water community for many years. As an organisation, we have a strong record of developing and managing assets for the medium to long term and intend to do this in Canada Water.

What will happen to Canada Water Dock?

The Dock is a key feature of the masterplan and it is of foremost importance that the ecological integrity of the dock is retained and enhanced. Enhancement of the western edge of the dock is being proposed as part of the first sections of development. More detailed information on what is proposed is included on board 07 of the January 2018 masterplan boards, but we are working with the London Wildlife Trust and planning a wetlands habitat and boardwalk across the western edge.

Are you in discussions with Kings College London?

As part of the Masterplan, we are bringing forward plans for higher education provision. The site is identified as having the potential for a university campus in the Council’s Area Action Plan for Canada Water. A co-operation agreement is in place with King’s College London who already has planning consent for the former Mulberry Business Park which is next door to the SE16 Printworks. At present, we are in discussions with a number of higher education providers, and will share more information on this as discussions progress.

Will green spaces be included as part of the Masterplan?

Our vision is for the Masterplan to reflect the green and blue characteristics of the Canada Water area. As part of the proposals, the masterplan includes a new park as well as a green link of activities and biodiversity between Russia Dock Woodland and Southwark Park. The proposals also include a number of new squares and public spaces across the Masterplan area, and green and brown roofs will be used throughout the Masterplan where possible and practical.

Surrey Quays Shopping Centre, Surrey Quays Leisure Park and the Dock Offices

What will happen to Surrey Quays Shopping Centre?

The development of the Masterplan would mean that, over a period of time, and probably in several phases, Surrey Quays Shopping Centre would be demolished and replaced completely with a mixed use urban centre, with new streets and public spaces with a greater range of shops and facilities.

We recognise that this is people’s local shopping amenity, so we will endeavour to maintain a good level of retail provision throughout the development phases.

What will happen to Tesco and the petrol filling station?

We are in constructive discussions with Tesco about building a brand new store of a similar size and timed in a way that would allow uninterrupted trading and customer service. Parking will also be provided on site. This opens up a new link to Greenland Dock. New homes would be provided above the relocated store. The petrol filling station will move temporarily to a new location on-site near to Surrey Quays Station. It will then be moved to a final location (also close to Surrey Quays Station).

What will happen to the leisure provision at Surrey Quays Leisure Park?

There are no short term plans to close down the amenities on site; longer term the Masterplan will look at how these amenities and activities could be provided across the whole Canada Water Masterplan area. The current Masterplan includes provision of a cinema closer within the heart of the town centre alongside the potential for a wide range of additional leisure activities.

Why has British Land purchased the Dock Manager's Office and 1-14 Dock Offices and what does this mean for the future of the buildings and existing tenants?

We are delighted to have made these purchases as it represents an exciting opportunity to consider these historic buildings as part of the Canada Water Masterplan. A key focus will be how the masterplan public realm can be enhanced to provide more of a setting for this important piece of the docks’ heritage.

There is no intention to change the appearance of the buildings, which in any case are listed and therefore benefit from significant protection in terms of planning. The status of the tenants within the building will remain unchanged and we expect to continue with the existing maintenance arrangements and suppliers.


Why is there a specific FAQ section on transport?

We recognise that transport is a key issue locally. The Masterplan team is committed to thoroughly testing all types of transport and the impacts the Masterplan would have in future years. British Land are working with all parties involved to develop a robust approach. However, please note that it is not the responsibility of British Land to rectify existing transport issues.

British Land is working closely with Southwark Council, Transport for London (TfL) and the Greater London Authority (GLA) to ensure a joined-up approach. The Frequently Asked Questions listed below emerged from this process.

What are the existing number of public parking spaces on the site, how many will be proposed and what are Southwark Council's parking requirements?

Between the Shopping Centre and the Leisure Park there are currently 1,972 parking spaces. Decathlon also has 330 spaces.

In the masterplan, town centre parking will be provided in a multi-storey car park at the end of the high street and in a basement under the new Tesco store.  The car parking strategy is currently under discussion. It will need to ensure appropriate long term viability for the new retail and leisure areas, in addition to ensuring impacts are managed within the masterplan area.

We expect to submit a Car Parking Management Plan as part of the planning process in order to monitor and respond to any parking issues.

There are mixed views between those who currently depend on parking for shopping and those who would like to see parking reduced / discouraged and public transport alternatives provided - how will these viewpoints be addressed?

We recognise that in urban areas, some journeys will still need to be made by car, for instance by mobility impaired users or for journeys to areas of low public transport accessibility. Similarly, provision will be made for those with mobility issues. However, there are also many journeys that could be made by other means, provided that the routes, connections and transport services are available and serve the places that people need to travel to and from. Car ownership levels also tend to be lower in inner London, and are declining. Reducing reliance on cars, particularly for shorter journeys that are common in inner London, has health benefits in terms of increasing physical activity and improving air quality. It can also reduce congestion, which can make bus services quicker and more reliable.

As developers, British Land has to balance providing car parking to cater for journeys where there are no sensible alternatives, the aspirations to create better networks for non-car users, the degree to which car parking supports commercial viability and the cost of providing car parking spaces. The policy aspirations of Southwark Council and the Greater London Authority are also important considerations. Our aim is to try to shift the balance of journeys away from private car use, offering greater transport choice without limiting accessibility to homes, jobs and services overall.

What are British Land's priorities for addressing air quality? How might more sustainable modes of transport be delivered?

British Land recognises there is an existing air quality issue on Lower Road. Health and wellbeing is at the centre of the Masterplan vision and air quality is considered one of the key issues that the Masterplan has to respond to. The Masterplan can’t solve the existing issues on Lower Road as through traffic is a major factor, however it will look to ensure that it is made no worse as a result of the scheme. The masterplan has the overall ambition of being air quality neutral

There are many aspects that affect air quality such as building design, landscape and planting, cycle facilities and education and training. Transport has a significant part to play in contribution to a sustainable and low carbon Masterplan and this will be supported by:

  • Ensuring that a comprehensive high quality network of pedestrian and cycle routes is provided within the Masterplan, together with access for bus services, which also connect to the wider networks;Bringing forward a design that provides an appropriate level of car parking provision to support activities where car use is necessary, while also providing accessible and connected alternatives particularly for shorter journeys;
  • Encourage ultra low/zero emission vehicles by providing electric vehicle charging points
  • Supporting strategies for parking management, deliveries and travel planning which will provide incentives to encourage reduced car and HGV use and approaches to monitor progress towards agreed targets for the use of different types of transport;
  • Support an extension of the Ultra Low Emission Zone (ULEZ) to the Canada Water / Surrey Quays area;
  • Work with Southwark Council and TfL to assess the impacts of other infrastructure projects on the Canada Water area, e.g. Silvertown Tunnel project.

British Land will also explore off-site construction methods and sustainable methods of delivery.

Why is there an aim to minimise car use and what practical steps could be taken towards this?

Reducing car use contributes to a number of wider outcomes, including reducing congestion that can affect bus service reliability, improved air quality, a better pedestrian environment and encouraging healthier living. It also means that fewer parking spaces are needed allowing space to be used for other purposes. Practical steps include providing a level of car parking which does not provide excessive capacity, coupled with a design which creates safe, high quality, connected pedestrian and cycle networks with easy access to public transport services. Supporting strategies such as travel plans and car clubs can also incentivise travel by means other than the private car and support health benefits through more active means of travel.

Is anything currently being done to address existing traffic issues on Jamaica Road, Lower Road and at the Rotherhithe Tunnel?

TfL is the highway authority for Jamaica Road and the Rotherhithe Tunnel; Southwark Council is the authority for Lower Road. Both have a statutory responsibility to manage the highway network efficiently and this is an ongoing task. TfL and Southwark Council are aware of existing issues and are working to resolve these where possible. British Land is not responsible for the operation of the road network.

However, we are working with TfL and Southwark Council to determine the transport impacts generated by the Masterplan and to find solutions which would address any adverse impacts. Those may include physical improvements such as changes to junctions or bus lanes to try to reduce congestion and improve bus journey times.

How does the timeline of development align with transport improvements? Will improvements happen alongside the Masterplan?

Yes, transport improvements will happen progressively as the Masterplan area is built and occupied. This will include the transport infrastructure within the Masterplan site as well as enhancements to the external transport networks. The aim will be to ensure that additional travel demands generated by each phase of the Masterplan are complemented by new or enhanced services and networks which can accommodate those demands.

How will Cycle Superhighway 4 work successfully on Jamaica Road and Lower Road? Will there still be a bus lane?

Cycle Superhighways are a TfL initiative. Cycle Superhighway 4 (CS4) is a route that includes Jamaica Road and Lower Road. TfL is progressing design options for the route which will consider the need to provide safe cycle facilities, reliability for bus services, maintain local access and minimise any additional congestion.

We are liaising with TfL on the potential options but we are not responsible for delivering the scheme. TfL’s website for Cycle Superhighways can be found here:

How will you avoid cycle/pedestrian conflict in the new town centre?

The design of the public realm is an important part of managing the different types of movements and activities that will take place in the town centre and across the Masterplan.

Our aspirations for the town centre are to create streets and spaces where all ages and abilities of pedestrians and cyclists can share space as far as possible, without introducing excessive conflict. We are exploring ways in which movements can be managed and guided through the design of the spaces, materials and routes. We want to avoid extensive separation and control of different users (pedestrians, cyclists, buses, cars) as far as possible while ensuring that the design remains safe for all to use. We will draw on best practice from around the world to create the best pedestrian / cycle environment.

How can road, walking/cycling and public transport capacity be improved to address the population increase?

As part of the design process, our assessment of the transport implications of any additional journeys created will look at all transport types. It will consider:

  • How an excellent and connected walking and cycling network can contribute to encouraging greater use of these means, particularly for shorter journeys within and to/from the Masterplan area;
  • Improving cycle routes to nearby areas to relieve pressure on the Jubilee line and Overground;
  • How the public transport network needs to evolve, including: how the bus network can provide additional capacity and connections to new locations; the role of the rail network and particularly the issues around station access and capacity; and the potential role of river transport and overcoming the barrier the river creates;
  • Conditions on the road network to avoid creating extra congestion and also to contribute to more reliable bus services.

The number of additional journeys generated by the Masterplan, and on each of the transport networks, is dependent on the amount and type of different land uses within the Masterplan. The design is still evolving and we are working with Southwark Council and TfL to produce and agree forecasts for the future pattern of trips across the area. Once these are known they will be made publicly available. Detailed transport strategies and a Transport Assessment considering the effects of the Masterplan and outlining planned improvements to infrastructure will be submitted as part of the planning application.

What's the capacity of Canada Water Station and will it be able to cope with a future increase in train frequency? Could the station itself be improved to accommodate people better?

The Canada Water Masterplan is focused on the four local stations to the masterplan site – Canada Water, Surrey Quays, Bermondsey and Rotherhithe. The Masterplan team is already engaged with TfL to understand in detail the operation of Canada Water Station. Future discussions and analysis will consider the additional number of station users, whether from increased train frequency or from the Masterplan itself. The demand model used in assessing the Masterplan also includes an assumption for growth from other developments in the area, as well as more general growth in London’s population. A range of solutions will be explored which will include the potential for circulation within the station to be improved. TfL already plans to increase frequency on the Jubilee line and potentially the Overground service and this will be a factor in the discussions.

TfL is aware of capacity and circulation issues at Canada Water station. Future London-wide infrastructure improvements (such as Crossrail, London Bridge reopening and increased Jubilee Line frequency) is expected to provide short and medium term capacity relief at Canada Water station.

How will pedestrian and cycle crossings over the main roads be considered? Could there be a bridge over Lower Road?

The Canada Water Masterplan site is not an island site: it is a large piece of the local area and needs to be properly integrated to enable new links across the whole area and into the wider area. Creating a well-connected pedestrian and cycle network is a key objective of the Masterplan and local policy both to encourage people to walk and cycle and to ensure that this can be done safely. Our assessment will consider the need for connections across and along main roads in the area to link to existing or new routes outside the Masterplan. This will include the key locations and design options for pedestrian and cycle crossings, including the degree of control that is most appropriate. We must also consider the need to balance additional crossings with the potential impact on congestion and, in particular, bus journey time reliability.

Whilst a bridge over Lower Road would provide separation from road traffic for pedestrians, there are a number of issues with this type of crossing. Bridges or underpasses are expensive and without long ramps (which need available land) are unsuited for people with mobility issues, in wheelchairs, with prams or children. There is evidence to suggest that pedestrians generally make better use of controlled crossings at ground level, as these are often seen as more convenient, shorter and offering better personal security than bridges or subways. Bridges and underpasses have recently been removed in Elephant and Castle for these reasons.

What's the status of the river crossing to Canary Wharf? Will it happen and, if so, when?

The proposed Rotherhithe Bridge for cyclists and pedestrians has been developed by Sustrans. TfL is undertaking further studies into the form and nature of a crossing between Rotherhithe and Canary Wharf. Other options are being considered by TfL including an enhanced ferry service (pedestrian and cycle) and other forms of crossing. This study has been requested by the Mayor of London. At this stage there is no commitment to build a bridge.

British Land supported the feasibility study and supports the principle of a crossing because of the improved connections it would bring, particularly for pedestrians and cyclists. The bridge, or other ‘fixed link’ such as a tunnel, will cost a significant amount to deliver which could not be met by the Masterplan’s planning (financial / Community Infrastructure Levy) contributions alone. It will also take time to deliver due to the planning and consents required. These two reasons are partly why TfL is investigating options to improve the ferry service, which could be delivered earlier, possibly as an ‘interim’ measure should a fixed link be taken forward.

The programme for delivery is a matter for Transport for London but we will continue to work closely with the parties concerned.

Could there be a local shuttle bus to/from the Canada Water Masterplan town centre?

As part of our assessment of the Masterplan we expect to commit to enhancements to the bus network in the area. Exactly what form those enhancements take will depend on discussions with TfL and Southwark Council. However, as part of that work, we are very aware of the need to ensure that the Masterplan area is well-connected to the peninsula as well as to the wider area. A ‘shuttle bus’ will be one of the range of options that we expect to be discussing with TfL as the Masterplan progresses. Any new or enhanced bus service will need to be in line with TfL’s bus service planning guidelines.

How will improvements to bus services be considered as part of the Masterplan?

Our assessment will make forecasts of the number of journeys that the Masterplan is likely to generate and where people will be going to and from. These forecasts will be set alongside existing usages and services so that we and TfL can understand where additional capacity may be needed on existing routes, or where new routes would be beneficial. We will be working closely with TfL on this issue, as they are responsible for managing the bus network and there are a number of complexities that need to be taken into account such as:

  • Links to the wider bus networks;
  • Physical changes to the road networks that serve Canada Water and other areas of London;
  • Other planned changes to the network and impacts on Canada Water;
  • How bus services can be physically accommodated e.g. at Canada Water Bus station, on-street or at stops and stands.

We anticipate that the strategy will include a series of enhancements over time, as the Masterplan is built, and that funding for those enhancements will be secured through a legal agreement accompanying a planning permission.

Will the Cycle Hire Scheme be coming to the SE16 area?

TfL is the ‘owner’ of the Cycle Hire scheme. Southwark Council and TfL are already discussing the need for an extension of the Cycle Hire scheme into this area and elsewhere in the borough, reflecting the eastward extensions that have already taken place north of the river and to support growth in various parts of the borough. We would support the extension of the scheme into Canada Water and would look to safeguard land within the Masterplan area and provide funding in the legal agreement to allow for cycle hire docking stations to be provided in the future.

Is there opportunity for improvements to the river bus service - such as increased frequency, a new pier at Rotherhithe and/or reduced cost?

We have had a number of meetings with TfL River Services and river bus operator Thames Clippers about the role that the river might play in providing transport access and additional capacity for journeys made from the Masterplan area. Our discussions have been exploratory in nature to better understand planned improvements and the costs associated with providing new boats and piers. We will need to balance the cost of providing river connections against the additional capacity that they would contribute, relative to similar investment in other transport modes such as more buses. No decisions have yet been taken.

How will the plans be able to respond to potential future changes in transport modes e.g. electric cars?

As the Masterplan is likely to be built out over a minimum 15 year period, with a target final completion date of 2033, with flexibility retained so that the Masterplan is future proofed’ as new technology brings forward different, more sustainable modes of transport. Transport consultants, Arup, have been tasked with continually reviewing new technology and how to include this into the Masterplan’s transport strategy. As a minimum, we will provide electric vehicle charging points, which is a current policy requirement in the Southwark Plan and London Plan.

We can plan for what we know today and ensure the planning documents (parameter plans / design codes / travel plans) allow for a response to be made as new transport modes, ways of behaviour and technologies emerge.

Consultation process

How has British Land been consulting with the community? When will you be consulting again?

We have been consulting the local community since spring 2014. Since then, the Canada Water Masterplan team has held over 110 public consultation and local outreach events, with a total recorded attendance of over 10,000 people, and around 12,000 comments submitted throughout the masterplanning process.

British Land is committed to maintaining local involvement in the long term and community engagement will continue through the planning application period and beyond. This will include further topic-specific discussions on key areas of interest, attending community meetings and events, community investment, construction liaison and more.


How will the planning application be consulted on? How can I get involved?

The first step is for Southwark Council to validate the planning application (this means checking that the required information has been provided and registering the documents), assign a planning case number, make all plans and documents available online and conduct the statutory consultation.

The validation process typically takes approximately two weeks on a project of this scale due to the large number of documents. Southwark Council will then write to neighbours in the surrounding area advising that the application has been submitted and that the 30 day statutory consultation period is starting.

The statutory consultation period is the opportunity to view all the planning documents, which will be available on Southwark Council’s online planning register: All representations on the planning application should then be directed to Southwark Council’s Planning Division via the online planning register for their consideration in their determination of the planning application.

In addition to Southwark Council’s statutory consultation process, we would like to ensure that the planning documents are easily available locally and help increase their accessibility for all, including for those with commitments, limited internet access or less experience of the planning process.

We intend to hold a number of planning information drop-in events at the Canada Water Masterplan Hub in Surrey Quays Shopping Centre where all the documents will be available and the team will be on hand to guide you to the information you need. Additionally, all information on the planning process and documents that form the planning application will be available on the Canada Water Masterplan website. We will also be holding dedicated drop-in sessions with the direct neighbours of the first three buildings (A1, A2, K1).

Timeline and next steps

Where can we review the planning documents?

Southwark Council will undertake statutory consultation on the planning application once it has been validated (this means checking that the required information has been provided and registering the documents). They will then assign a planning case number, and make all plans and documents available online on the Southwark Council’s Planning Register, where you can also submit comments to the Council. We also intend to hold a number of planning information drop-in events at the Canada Water Masterplan Hub in Surrey Quays Shopping Centre where all the documents will be available and the team will be on hand to guide you to the information you need. Additionally, information on the planning process and documents that form the planning application will be available on the Canada Water Masterplan website.

When will you start construction? How long will it take?

Southwark Council will undertake statutory consultation on the planning application once it has been validated (this means checking that the required information has been provided and registering the documents). They will then assign a planning case number, and make all plans and documents available online on the Southwark Council’s Planning Register, where you can also submit comments to the Council. We also intend to hold a number of planning information drop-in events at the Canada Water Masterplan Hub in Surrey Quays Shopping Centre where all the documents will be available and the team will be on hand to guide you to the information you need. Additionally, information on the planning process and documents that form the planning application will be available on the Canada Water Masterplan website.